ΛIGHTLΛB

Privacy Policy

Effective Date: [INSERT EFFECTIVE DATE]
Last Updated: [INSERT LAST UPDATED DATE]

1. Introduction

Welcome to AightLab. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and protect your information when you use our website and services, in compliance with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

2. Who We Are

AightLab operates this website and the associated services.
Registered Office: [INSERT REGISTERED OFFICE AFTER LEGAL REVIEW]
Data Protection Officer: [INSERT DPO DETAILS AFTER LEGAL REVIEW]

3. Personal Data We May Collect

We process personal data only when strictly necessary. The categories of data we may collect include:

  • Information You Provide Directly: Name, email address, and account credentials in protected form.
  • Support Communications: Information you voluntarily share when using our contact forms or communicating with our support team.
  • Product Usage Information: Necessary subscription and account status details to provide you with the correct service level.

4. Why We Process Personal Data

Your personal data is processed exclusively for specified, legitimate purposes relevant to our service:

  • Account creation, authentication, and password recovery.
  • Providing and securing our products and services.
  • Managing your subscriptions.
  • Providing customer support and troubleshooting.
  • Meeting legal and compliance obligations.

5. Lawful Basis and Consent

We process your data on the basis of your consent or as otherwise permitted by applicable Indian law (such as for the performance of our contract with you). You may withdraw your consent at any time by deleting your account or contacting us, though this may affect our ability to provide certain services.

6. Data Minimisation and Retention

We collect only the personal data necessary for our stated purposes. Information is retained only for as long as reasonably necessary to fulfill the purpose for which it was collected, to provide the service, or to comply with legal, accounting, or dispute resolution obligations. Upon account deletion, personal data is deleted or anonymised where appropriate and legally permissible.

7. Security Safeguards

AightLab takes reasonable measures designed to protect personal data against unauthorised access, disclosure, alteration, loss, misuse, or destruction. We employ appropriate technical and organisational measures, including access controls, secure authentication, and encryption where appropriate.

8. Data Processors and Third-Party Services

We may use third-party service providers (such as hosting or email providers) to facilitate our services. These processors are contractually bound to process data only on our instructions and to implement appropriate security measures. We do not sell your personal data.

9. Cookies and Similar Technologies

We use strictly essential cookies (such as session tokens) necessary for authentication and security. We do not use analytics or marketing cookies. For more details, please review our Cookie Policy.

10. User Rights

Under applicable Indian data protection law, you may have the right to:

  • Access information about our processing of your personal data.
  • Correct or update inaccurate information.
  • Request erasure/deletion of your personal data where applicable.
  • Withdraw your consent.
  • Utilise grievance/complaint mechanisms.

11. Personal Data Breach Handling

Where a personal data breach occurs, AightLab will respond in accordance with applicable law and regulatory requirements.

12. Grievance / Complaints

If you have any questions or complaints regarding this policy or our data practices, please contact us at:
Email: support@aightlab.com